TPNODL expands its network of Customer Care Centres

Balasore: TP Northern Odisha Distribution Limited (TPNODL), a joint venture between Tata Power and Government of Odisha, inaugurated two Customer Care Centres at Keonjhar and Anandpur locations of Keonjhar districts.

 With these inaugurations, TPNODL has now 9 Customer Care Centres across its licenced area of distribution. The Customer Care Centre was inaugurated by Bhaskar Sarkar, CEO, TPNODL.

On this occasion, dignitaries present were Dushyant Kumar Tyagi, Chief of Commerce, Vinod Kumar BN, Head customer services, Narayan Dash, SE, Keonjhar, Minaketan Samal, Executive Engineer, KED, Keonjhar, Chittaranjan Mistry, Executive Engineer, AED, Anandpur, Keonjhar and others.

Focusing on customer satisfaction, the CCC will be managed by a highly trained team of officials offering a wide range of customer services such as new connection applications, monthly bill payments, customers’ queries and concerns along with other customer related services.

“We aim for absolute customer satisfaction. These chain of customer care centers along with a highly trained set of professionals serve the sole objective of providing better experience to our customers” said Bhaskar Sarkar, Chief Executive Officer, TP Northern Odisha Distribution Limited.