Bhubaneswar: Tata Power, India’s largest integrated power company, has been playing a significant role in the economic growth and development of Odisha, a state that is emerging as a pioneer in implementing reforms in the power sector. Tata Power led Odisha discoms, are a joint venture between Tata Power and the Odisha government.
Since its takeover, the company has energised 10,040,22 new connections in the state backed by the radical process simplification initiatives by these Discoms. Prospective customers can now easily apply through multi-touch points such as website, call, SMS, WhatsApp, E-Mail and customer care centre.
With minimum document requirements, Discoms have significantly reduced the steps involved in the new connection process while also digitising them, making the process simpler for customer convenience. The procedure involves just 4 steps – registration, document submission, payment & verification and meter installation.