Bhubaneswar: Odisha Chief Minister Naveen Patnaik on Sunday asked the district collectors to act as agents of change to improve public service delivery and governance.
He asked them to focus on ‘3Ts’ – teamwork, transparency and technology- while delivering public services.
“I expect all the collectors to act as agents of change for the betterment of public service delivery mechanism of the government,” said the Chief Minister while inaugurating a 3-day collectors workshop here.
“Encouraging team spirit, ensuring transparency and effectively using technology to provide last mile delivery of services to people will be the focus of our administration,” he added.
He said feedback from people would also be obtained for improving service delivery and a web portal for collecting feedback from citizens has also been developed.
Patnaik launched a web portal seeking people’s feedback by June 30 for improving service delivery.
He will review the performance of collectors about improvement achieved by them through the use of 3Ts formula.
“I will be reviewing the performance of collectors regarding improvement in Public Service Delivery through the use of 3Ts on a regular basis,” he said.