Bhubaneswar: For hassle-free travel, East Coast Railway on Wednesday launched a mobile-based app Unreserved Ticketing System (UTS) for travelling in almost all short as well long-distance trains.
General Manager, East Coast Railway Umesh Singh launched Mobile App based Unreserved Ticketing System (UTS) at Rail Sadan here.
Passengers from East Coast Railway jurisdiction will now avail this facility. This application will be a great relief to passengers, mostly travelling on Unreserved Tickets, said a release.
Passengers can download the application in their phones from Google Play store/Apple/Microsoft store based on the smartphone OS and avail unreserved tickets using railway wallet (R Wallet), an e-payment mode for Railways.
There is no service charge for purchasing tickets online.
“With the availability of a mobile app to book unreserved tickets, passengers will get their journey hassle free and it will be more comfortable for travelling in general compartments. This is because, earlier, they had to stand in long queues for several hours for getting train tickets from general ticket booking counters at the city railway station,” said ECoR Principal Chief Commercial Manager Ajay Kumar Behera.
Through this app, passengers can make payments through credit cards, debit cards, and several mobile-based wallets, without facing any hardship. Although several specifications have been taken into consideration while developing the mobile app, passengers would have to follow all the steps strictly to get their unreserved tickets.
If a passenger wants an unreserved ticket, then the passenger has to stay between 20 metres to 2 km from the Railway stations for the smooth functioning of the app.
A passenger can also get a platform ticket or a season ticket by using the app.
A passenger has to download UTS App from Google Play store/Window Store/Apple Store and then register his or her mobile number, name, date of birth and address proof. After successful registration, a 4 digit password SMS will be sent to the customer’s mobile number and R-wallet will be created with zero balance. Passengers then have to recharge minimum balance of Rs 100 and maximum of Rs 10,000 in the R-wallet.
After booking the tickets through the App, passengers will use “Show Ticket” option to show the ticket checking staff when asked during their journey. If a passenger fails to show this then he or she will be treated travelling without ticket and fine will be imposed as per the rule.
“Show Ticket” option will also work even there is no internet connection.