Vodafone enhances customer experience with launch of new store in Cuttack

Cuttack: To provide customers with an interactive, convenient and satisfactory service experience, Vodafone India has introduced its store at Link Road Square, Madhupatna in Cuttack.

Customers will be offered an array of services through special designated zones such as 4G Zone to discover and experience mobile internet; Vodafone Red Zone, a-all-in one post-paid service; m-pesa Zone, a unique mobile money transfer service; Self Service Kiosk, a 24×7 facility for bill payment and recharge service; Vodafone Red Box to enable customers to transfer content from an existing handset to a new age smartphone for free.

In addition, customers walking into this Vodafone store in Cuttack can also win exciting gifts on their every new acquisition. This offer is valid for seven days.

Speaking on this initiative, Mayoordhwajsinh Jadeja, Business Head–Odisha, Vodafone India, said, “The consumer has always been at the heart of everything we do. Vodafone is at the forefront to introduce innovative concepts, products and services that enrich the lives of our customers.

Hence, keeping in mind the trend of increasing smartphone penetration and mobile internet usage, we have taken an innovative approach to retail design. The Vodafone store with an easy & simple design, welcoming and engaging staff will provide a one-stop shop experience platform for our customers.”

The Vodafone store retail concept is designed and equipped to be warm & customer friendly, to meet the evolving needs and expectations of the customers. The store offers live and engaging retail experience of Vodafone’s wide range of products and services.

This Vodafone store in Cuttack has been specifically adapted and customized after testing and validating a full suite of customer insights, which are relevant to customer needs in India.